SERVICES

• Internal and external cleaning of main and auxiliary products

• Connection controls

• Functional and performance tests

• Replacement of materials for the lifetime recommended by the manufacturer.

• Tests to ensure that the device functions correctly and within the limits specified by the manufacturer.

• QA/PV processes and validation

The performance of your laboratory depends on the efficiency of your equipment and the correct operation of the applied methods. Our engineering team provides professional support in all processes (method development, instrument adaptation, etc.) from the sample preparation stage to the reporting of results.

Our service team performs periodic maintenance, professional inspection services and IQ/OQ/PV tests and reports them to you to keep the reliability of the newly developed method at the highest level. The manufacturer's IQ/OQ/PV/PM protocols are strictly enforced as long as the device is used from the initial installation. By using original spare parts and consumables, the performance of the device is maintained at the maximum level. Technical data and malfunctions of your devices are recorded so that technical records (failures and replacement parts during the year) can be easily eliminated.

All kinds of theoretical and practical user training required by the users to use the devices more efficiently are provided by our technical support team.

At the end of each training, users are given a certificate.